Shop
Customer Reviews
CASA DE FLORES
Local Olds, AB florist
Average Customer Rating: 4.8 of 5 stars. (81 reviews)
Date: Dec 13, 2018
Name:

State/Province: ON

While visiting my mother I had the pleasure of ordering flowers here, what a delight! Ty for beautiful arrangement, more than met my expectations
Date: Oct 27, 2018
Name:

State/Province: AB

The bouquet is beautiful (as always)! Everyone at the shoppe is always friendly and helpful.
Lisa's Reply:
Date: Oct 30, 2018, 1:10 pm

Thank you for the review Cheri
Date: Sep 14, 2018
Name:

State/Province: AB

The flowers were perfect! Could not have asked for a more beautiful yet subtle arrangement! Just enough color to really pop but still very appropriate for the service. Thank you so much!
Lisa's Reply:
Date: Sep 14, 2018, 5:02 pm

Thank you for your review.
Date: Aug 01, 2018
Name:

State/Province: QC

C'était un beau bouquet et les toutous étaient mignons
Date: Jun 30, 2018
Name:

State/Province: AB

This store is a Cut above the rest. The arrangement I ordered was intended for use at the hospital, but they called me back and informed me they would wait until the patient is released to home so they could deliver the flowers fresh....and what a Beautiful ensemble in Person!! Incredible attention to detail and customet satisfaction. Thank you again Lisa!
Date: Jun 28, 2018
Name:

State/Province: AB

Amazing experience! Quick delivery & beautiful arrangement!!! Highly recommended
Date: Jun 22, 2018
Name:

State/Province: AB

The bouquet I received was absolutely glorious and definitely added a bright spot in my day and many days following. Thank you for the beautiful arrangement
Date: Jun 05, 2018
Name:

State/Province: AB

flowers was old and balloon deflated - not worth 125.
Lisa's Reply:
Date: Jun 12, 2018, 5:34 pm

I personally designed and delivered the flowers. I can assure you that the flowers were not old. We receive floral shipments 3x a week. It is unfortunate that we were not informed of this sooner,as we would have rectified the problem. It has been 20 days since delivery was done which makes it difficult to rectify the problem now. Store policy requires notification to be made within a reasonable time frame. As far as the balloons not sure what happen as it was filled 30 minutes prior to delivery. We take great pride in offering very best quality of product, designs and customer service.
Date: May 14, 2018
Name:

State/Province: AB

Thank you for the beautiful floral arrangement. It was delivered on time despite being two towns away! Great aervice.
Lisa's Reply:
Date: May 15, 2018, 8:40 pm

Thank you for the review. Hope you had a wonderful birthday????
Date: May 13, 2018
Name:

State/Province: AB

Thank you to the staff at Casa de Flores. You were recommended and I am so please with not only your excellent service, but also the arrangement that you sent my mom. It was more beautiful than I could have imagine. Your creativity was over the top. And my flowers over shined my siblings. Think you have gained more customers (my siblings) Thank you again. Happy Mothers Day to all of you.
Date: May 12, 2018
Name:

State/Province: VIC

Excellant service and communication. Flowers arrived on time and it made my sisters day.
Lisa's Reply:
Date: May 13, 2018, 11:34 am

Thank you for the review. And Thank you for entrusting Casa de Flores with your order.
Date: May 11, 2018
Name:

State/Province: ON

I have never been as impressed as I have been using this flower shop. The staff are not only extremely helpful and kind, their floral arrangements are absolutely beautiful!! Their care and attention to detail is so appreciated. This is the best flower shop in Olds and I highly recommend them. Thank you again ladies
Date: May 11, 2018
Name:

State/Province: ON

Excellant service. Went out off their way to find my sister at work and deliver her a beautiful arrangement.
Date: May 09, 2018
Name:

State/Province: TAS

I just wanted to say Thank You for going the extra mile for me. I had placed a order to go to my mother who resides in the hospital. The delivery person who delivered the flowers took a picture of my mom with the arrangement and sent it to me. This meant so much to me as I havent seen my mom in quite some time. Thank you for your thoughtfulness. It was heartfelt.
lisa's Reply:
Date: May 09, 2018, 11:35 am

Glad it put a smile on your face. Thank you for your review.
Date: May 09, 2018
Name:

State/Province: NL

I have just found my go to florist.... You guys ROCK!! I was given your name from a family friend after I was ranting of how I was disappointed in not only the flowers that were sent to my mom but also the customer service that I received from another florist in town. The arrangement that was made for my mom was ABSOLUTELY BEAUTIFUL and lasted almost 3 weeks. Thank you again for the making my moms day even more special.
Lisa's Reply:
Date: May 09, 2018, 8:56 am

Thank you Jayne. Thank you for taking the time to writing a review.
Date: May 08, 2018
Name:

State/Province: BC

I was very disappointed with the service. I paid for and asked for delivery and wanted it to be a surprise. Unfortunately the florist messaged my daughter and since my daughter didn’t know what they wanted went down to the florist. She picked up her bouquet.
Lisa's Reply:
Date: May 09, 2018, 12:02 am

I am sorry that you were disappointed in our service. It is store policy to call prior to delivering to make sure that there is someone to receive the delivery. Our staff left a message and asked the recipient to call the shop to make arrangements for a delivery time. When your daughter decided to stop by instead of calling, we added additional product to the arrangement to cover the delivery charge. It is unfortunate that when you placed your order that you didnt mention that you wanted this to be a surprise. Had we known we would have accommodated.
Date: May 07, 2018
Name:

State/Province: AB

My Sister said the flower arrangement was beautiful !
Date: Apr 06, 2018
Name:

State/Province: AB

The people I spoke to were very friendly and accommodating. I received a photo of the flowers and they were very beautifully made up and the recipients of them were very happy with them.
Lisa's Reply:
Date: Apr 09, 2018, 1:12 pm

Thank You Amy. And Thank You for the reveiw
Date: Apr 03, 2018
Name:

State/Province: ON

very good
Date: Feb 28, 2018
Name:

State/Province: ON

I ordered flowers from 2 provinces over for my girlfriend on Valentine's day. Everything was delivered on time and looked gorgeous.
Date: Feb 17, 2018
Name:

State/Province: AB

Beautiful flowers, but as they were bought for me I have no idea of the cost of them, and if they were a good value for their dollar
Lisa's Reply:
Date: Feb 20, 2018, 12:32 pm

HI Katie Thank you for your review. You received the Eternal Love arrangement and it was at the value that the sender requested. This is a Martha Stewart style arrangement which is more of a compact style. We are very Conscientious at making sure that all our customers receive full value. We also track everything that goes into every arrangement that is made. Our Shop is run on a ethical base and has been noted for this.I assure you that you received true value in the arrangement that you received.
Date: Jan 06, 2018
Name:

State/Province: AB

Awesome service as always
Carol's Reply:
Date: Jan 08, 2018, 11:29 am

Thanks Shelley for choosing Casa de Flores!
Date: Dec 22, 2017
Name:

State/Province: AB

Was sent a gift basket of bath goodies for my birthday... it was absolutely beautiful
Date: Dec 14, 2017
Name:

State/Province: VIC

the flowers where arrived on time and Mom said they where lovley, and to top it off the women that dropped them off sang happy birthday to my mom...that's great service, Thank you so much, my only request would be if you could look into email confirmation of receiving the order and of delivery is all. but I now have a go to flower shop back home, thank you so much
Date: Dec 03, 2017
Name:

State/Province: AB

We are pleased with the service and product we received
Date: Oct 13, 2017
Name:

State/Province: MB

I received a phone call to say the flowers were lovely and arrived on time for the celebration party.
Date: Oct 11, 2017
Name:

State/Province: SK

I appreciated the call to inform me that yellow glads were not available and arrange for an alternative. Thank you.
Date: Sep 25, 2017
Name:

State/Province: AB

Flowers were beautiful but unfortunately delivered a day late which was disappointing
Lisa's Reply:
Date: Sep 25, 2017, 12:33 pm

Good Moring Jennifer In response to your review on our website. We had called Brandee prior to delivery to confirm that someone was there to receive the floral arrangement. We had left a message at that time. We did not hear from Brandee until the following day. That is why it was a day late. Sorry that you were disappointed but it was not any fault of ours. I am glad that you were happy with the arrangement itself. ????
Date: Jun 21, 2017
Name:

State/Province: BC

I heard that the arrangement was beautiful. Thank you so much.
Lisa's Reply:
Date: Jun 21, 2017, 2:29 pm

Thank you.
Date: Apr 10, 2017
Name:

State/Province: AB

The spring arrangement is beautiful.
Date: Mar 21, 2017
Name:

State/Province: AB

thank you so much for the wonderful floral arrangement. It was very beautiful. Your website was easy to order from and very pleased with your level of service.
Lisa's Reply:
Date: Mar 21, 2017, 8:15 am

Thank you Robert for choosing Casa de Flores.
Date: Jan 20, 2017
Name:

State/Province: AL

Thank you very much for providing a lovely bouquet for our wedding. The flowers were fresh and lovely, service was fantastic and you absolutely understood what I wanted! Than you for being a part of making our day successful.
Date: Jan 18, 2017
Name:

State/Province: AB

Fantastic! I couldn't be there to for a family funeral, and Casa De Flores sent a beautiful arrangement for me. Thank you for the ease of ordering, and for the reliability you demonstrated! I will definitely be using Case De Flores again! Thank you!
Date: Dec 19, 2016
Name:

State/Province: BC

My aunt said the bouquet was beautiful. Customer service over the phone was great! Thank you so much. Out of province orders can sometimes be difficult but this was very easy.
Date: Dec 13, 2016
Name:

State/Province: AB

Once again a pleasure! Arrangements beautiful, as always
Date: Jul 06, 2016
Name:

State/Province: AB

I was hosting a bridal shower for my step-daughter and I had a theme but didn't know how to put it together so I went in to see Lisa and Carol and they looked after everything for me. They did up a beautiful flower cake arrangement for the head table and beautiful glass shoes with roses for the other tables. The flowers were amazing, the service was top notch and they even accommodated pick up day and time! Certainly will be going back for the next special occasion on my list! Special thank you to Lisa and her staff...you deserve a five star and more!!!
Date: Apr 10, 2016
Name:

State/Province: AB

Very Nice Arrangement! Ordering made easy for people from out of town to send an arrangement to someone locally in Olds!
Date: Jan 05, 2016
Name:

State/Province: NB

They didn't have the sled but the snowman they replaced it with was even more perfect ! Great service !!
Date: Dec 22, 2015
Name:

State/Province: QC

Bon service. Bien heureuse d'avoir fait affaire avec vous.
Date: Nov 14, 2015
Name:

State/Province: AB

Well done. Recipient reports the flowers were beautiful.
Date: Oct 25, 2015
Name:

State/Province: AB

I am pleased with the service I received, was helpful and informative. My friend sent me a picture of the bouquet and it was beautiful, so I am happy! Thanks
Date: Sep 23, 2015
Name:

State/Province: ON

I'm editing my review of September when I said I was disappointed in the flowers I ordered. The arrangement that was sent was lovely, it just wasn't the arrangement I ordered, that's why I was disappointed. My granddaughter said they were beautiful, so that's all that counts. Sorry for any misunderstanding.
Date: Sep 22, 2015
Name:

State/Province: ON

I was disappointed because I expected the Baby Girl Bouquet to look like what I ordered. It wasn't even close. When you order something, you expect to get what you ordered. The flowers didn't look like they were worth the $60.00 I paid.
Date: Aug 05, 2015
Name:

State/Province: AB

I ordered a bouquet for my sister's 65th birthday. She called me saying that they were delivered by noon and they were absolutely beautiful! Thank you so much for the excellent service in delivering and making an arrangement for her special day!!!
Date: May 24, 2015
Name:

State/Province: SK

The Mother's Day basket was very nice! My mom enjoyed them very much & they lasted very well!
Date: Apr 27, 2015
Name:

State/Province: AB

Carol did my wedding flowers this weekend, they were truly beautiful, a lot of care and attention had gone into making them look absolutely amazing. Thank you.
Date: Apr 25, 2015
Name:

State/Province: AB

Love your new web site. Very informational and easy to move around in and find things. Congratulations Lisa and Staff.
Date: Mar 08, 2015
Name:

State/Province: AB

I am certainly satisfied with the on delivery of the flowers to my girlfriend
Date: Feb 23, 2015
Name:

State/Province: AB

I've never been disappointed in many years of buying flowers from you - ALWAYS fresh, long lasting and beautiful. Thanks again !!
Date: Feb 02, 2015
Name:

State/Province: AB

Yet another beautiful arrangement!! I love that my fella spoils me, but really love that Carol does the flowers on his behalf!
Date: Jan 21, 2015
Name:

State/Province: AB

My mother said that the flowers were absolutely beautiful. Expect repeat business from me. Thank you Brenda
Date: Jan 01, 2015
Name:

State/Province: CA

It worked! She said yes!!
Date: Dec 27, 2014
Name:

State/Province: CA

Great job
Date: Sep 19, 2014
Name:

State/Province: AB

Very pleased with both the arrangement and delivery. Will use again in the future.
Date: Sep 01, 2014
Name:

State/Province: AB

When ftd said they could not deliver on a order done the previous day you guys had the delivery on her desk in an hour! I won't be going back to ftd or any other shop.
Date: Jun 02, 2014
Name:

State/Province: AB

The flowers were beautiful and very healthy looking, thanks for the great service. Nice to know you will deliver this far out of town.
Date: May 25, 2014
Name:

State/Province: AB

Excellent service and speedy delivery. Beautiful flowers! My mom loved them! Thank you!
Date: Feb 25, 2014
Name:

State/Province: AB

Thanks Casa de Flores for making my Valentines. Day extra special! The flowers my husband gave me were absolutely beautiful!
Date: Feb 25, 2014
Name:

State/Province: AB

Thanks Casa de Flores for making my Valentines. Day extra special! The flowers my husband gave me were absolutely beautiful!
Date: Feb 19, 2014
Name:

State/Province: AB

Very Happy with service
Date: Oct 16, 2013
Name:

State/Province: AB

I saw the flowers when I visited my mom, they looked great! I'm happy you were able to deliver them on time!
Date: Jul 12, 2013
Name:

State/Province: AB

My husband put in an order over the phone and had specific requests for an arrangement for our anniversary ~ and it was perfect. The flowers we in top notch condition and the arrangement was beautiful and just what I like. Thanks Casa de Flores!!
Date: Jul 10, 2013
Name:

State/Province: AB

My sister was thrilled with her beautiful birthday bouquet.
Date: Jun 07, 2013
Name:

State/Province: MB

The service was great and the flowers beautiful! Thanks a bunch!!!
Date: May 16, 2013
Name:

State/Province: AB

Beautiful arrangement. Thanks.
Date: Jan 08, 2013
Name:

State/Province: AB

The Ladies at Casa De Flores in Olds are absolutley amazing,they were so helpful with creating my wedding bouquet and my bridesmaids arrangements. They were so accommodating offereing the stands to display all of the bouquets while our dance and speaches were going on. I recommend Casa to all of my friends and family for any occasion they are the ones to go to.
Date: Dec 26, 2012
Name:

State/Province: AZ

Received excellent service, was very happy with the quality of the flowers the arrangement was absolutely BEAUTIFUL!
Date: Nov 21, 2012
Name:

State/Province: AB

Awesome service. I ordered online from my Iphone in the morning, super easy application to navigate and choose the arrangement. The flowers were delivered by noon to my mom and she said they were absolutely beautiful. Very happy and will used them again.
Date: Nov 15, 2012
Name:

State/Province: IT

My mother received the flowers at home and was very pleased with them. Living in New Zealand it is good know of a reliable company by which I could order flowers. Thank-you and I will use you again in the future. :)
Date: Oct 17, 2012
Name:

State/Province: AB

I was planning on using silk fuschia gerber flowers for my wedding because of the durability and worry free care. However, the flowers I found only had half of the stock I required. Lisa, the owner of Casa, was very understanding and helpful. She gave me many hours of her quality time, designing and arranging my perfect wedding arrangments, bouquet, boutineers and corsages. She even offered viewings before the big day! Thank you Lisa for making one less thing for me to worry about!
Date: May 17, 2012
Name:

State/Province:

I had left getting my mom something for mothers day to the last minute I had tried to order flowers from another shop in olds, but was told that they would not delivery it for me being that it was Mothers day.I explained that I was up north, the person was short with me and hang up. I than called Casa de Flores i asked if they were doing deliveries, the young lady said that they were short staffed and would not be able to. I explained my situation and than she told me that she would do the delivery for me. I am so grateful, my mom recieved her flowers and i was in her good books. Thank you so much for taking the time to take the flowers.
Date: May 17, 2012
Name:

State/Province: AB

Absolutely lovely! Very fragrant and the envy of the office!
Date: Mar 09, 2012
Name:

State/Province: AB

Hi Casa de Flores: You did a fantastic job with the flowers and my recipient did enjoy it and it brightens her day! Well done! Thank you
Date: Feb 26, 2012
Name:

State/Province: PE

I can't believe how long the flowers lasted that I had sent to my girl, 3 weeks (wow) You have gained a loyal customer, keep up the good work Bruce
Date: Feb 25, 2012
Name:

State/Province: AB

Thank you so much! My sister was so happy with the personality arrangement that you did up, (so creative) it was perfect,
Date: Dec 20, 2011
Name:

State/Province: AB

i went to casa de flores for a last minute arrangement after i got off work. when i got there the young lady was just walking out the door for the night, i explianed to her what i needed and she happily made my arrangemnet AND even deliveried it! i was soo impressed with the service there and now i go there anytime i need flowers or a gift the staff there is always very happy and helpful!
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CASA DE FLORES
5026-50th Street
Olds, AB. T4H 1P5
Local: (403) 556-7783

All prices shown in Canadian dollars

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